Frequently Asked Questions
Q1: How quickly can you respond to emergency cleaning?
Ans: Our emergency carpet cleaning Romsey team can often be onsite within 2 hours for urgent cases like floods or major spills. We’re the fastest local carpet cleaners Romsey residents trust.
Q2: What makes your steam cleaning different?
Ans: We use hospital-grade steam cleaning equipment that kills 99.9% of bacteria while being gentle on fibres. Our deep cleaning services reach where regular vacuums can’t.
Q3: Can you remove old pet stains completely?
Ans: Yes! Our pet odour removal process uses enzyme treatments that eliminate smells at the source, not just mask them. Even old accidents disappear.
Q4: Are your cleaning solutions safe for kids/pets?
Ans: Absolutely. We specialise in allergy-free cleaning using green cleaning solutions that are tough on stains but gentle on families.
Q5: How often should I get professional cleaning?
Ans: Most Romsey homes benefit from professional carpet cleaning every 6-12 months. High-traffic areas may need more frequent spot treatment.
Q6: Can you clean delicate rugs and upholstery?
Ans: Our rug maintenance and upholstery cleaning services use specialized methods for all fabric types, from antique rugs to modern sofas.
Q7: Why choose you over DIY cleaning?
Ans: Our professional cleaning equipment removes 4x more dirt than rental machines. Plus, we’re the Romsey cleaning experts who know exactly how to handle stubborn stains.
Q8: Do you offer sanitization services?
Ans: Yes! Our carpet sanitization treatment is perfect for homes with allergies or after illness. It kills germs while carpet deodorizing leaves everything fresh.
Q9: What areas do you serve?
Ans: We cover all of Romsey and surrounding villages. Just search “best carpet cleaners near me” and you’ll find your local specialists ready to help.
